Technical Support Plans
Providian offers flexible 100, 200, and 500‑hour technical support plans designed to match varying CRM and IT assistance needs.
These plans allow customers to access Providian’s services on demand, whenever support is required, without long‑term commitments.
Support hours can be used for a wide range of tasks—from resolving minor technical issues and configuration fixes to handling more complex development and enhancements.
The structured yet scalable model helps maintain system stability, reduce downtime, and ensure faster resolution of incidents.
Customers benefit from continuous CRM optimization, incremental improvements, and expert guidance aligned with their business priorities.
Providian Bolster Pack
Blue
- To be consumed in 365 days
- Minimum Engagement 2 hours
- Providian will Monitor Hours and keep Updated
Silver
- To be consumed in 365 days
- Minimum Engagement 2 hours
- Providian will Monitor Hours and keep Updated
Gold
- To be consumed in 365 days
- Minimum Engagement 2 hours
- Providian will Monitor Hours and keep Updated